Contact Us
Get in Touch
Our customer support team is available to answer your questions as quickly as possible.
We usually reply within 24 hours on business days.
Orders
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.
Can I cancel my order?
If your order hasn't been processed yet, please contact us as soon as possible.
I entered the wrong address?
Please contact us immediately.
We'll do our best to update your shipping information before dispatch.
How long does shipping take?
We work hard to get your order to you as quickly as possible.
Delivery times may vary depending on your location, customs processing, and local carriers. Once your order ships, you'llwer.
Products
Are your products suitable for sensitive skin?
Many Rootburst products are formulated to be gentle.
However, we recommend performing a patch test before first use.
How often should I use the products?
Please follow the instructions on each product page for best results.
Payments
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay.
Need More Help?
We're happy to help.